Rashed A. Al Ansari, General
Manager or Al Ansari Exchange, told Emirates 24l7 that the company plans to
increase branches from 170 to 220 and employee’s numbers from 2,500 to 3,000 in
five years as the population of the UAE increases with the new projects coming
online in Dubai and Abu Dhabi and demand for their services grows.
Al Ansari believes that
growing UAE population, development projects by the government and private
sector – especially tourism – will fuel growth to all sectors not just currency
exchange and remittances industries.
“We always look at
long-term... We try to secure better locations for the customers. Not
necessarily that we’ll open all 50 branches in different locations; sometimes
we add a branch next to existing one to support it because there’re long queues
of customers and the single branch is not able to cope up with the rush. For
example, we have two branches in Mall of the Emirates, Ibn Battuta Mall and
Sahara Mall in Sharjah to enhance services so that the queuing time is less,”
he added.
There are 140 exchange houses
registered in UAE with more than 1,000 branches housing over 13,000 employees.
According to World Bank
figures, Dh120 billion were remitted from the UAE last year with India
(Dh46bn), Pakistan (Dh17bn), Philippines (Dh13bn), Bangladesh (Dh10bn) and
Egypt (Dh7bn) making it to the top five remittance receiving countries from UAE
residents.
Remittances sent through Al
Ansari Exchange totalled Dh40 billion in 2015, making up 35 per cent of the total
remittances went out of the UAE last year.
Remittance fee
Al Ansari said remittance fees
charged by the exchange houses from customers are among the lowest in the
world.
“I think the margins are
already low and whatever price war or further fee reduction you may see will be
temporary. Because if your margin is already low then further reduction in fee
is called marketing to increase market share. And then you have to go back to
market rate to be profitable. And the UAE has one of the lowest fees
worldwide,” Al Ansari said, quoting World Bank report.
Fee to remit funds globally is
six to eight per cent and they want to bring to five per cent. But here in the
UAE its three per cent – if not 2.5 per cent, Al Ansari said on the sidelines
of a press conference to mark the 50th anniversary of the company. Al Ansari
pledged Dh50 million donation fund in support of humanitarian and philanthropic
organisations
M&As
Commenting on mergers and
acquisitions and competition in the UAE money exchange market, Al Ansari said
rather than M&As, individual investors may step in and take over smaller
struggling companies.“Rather than mergers, there
will be new entrants in the market buying those companies. They can justify to
pay premiums for the licences. We already have licence and can apply to open
more branches.”Ruling out any acquisitions by
Al Ansari Exchange, he said: “We looked into buying one or two exchange
companies, but the prices they’re asking are too high.”
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